All Systems Operational

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The uptime percentages published on this site may reflect downtime due to scheduled maintenance or resulting from external applications or third parties, external network, or equipment problems.

We've switched all the times on this page to UTC. For converting to your local timezone, see https://www.timeanddate.com/worldclock/converter.html?p1=1440&p2=224

Uptime over the past 90 days. View historical uptime.
Align Operational
90 days ago
100.0 % uptime
Today
Clari Copilot Operational
90 days ago
100.0 % uptime
Today
Clari Revenue Platform Operational
90 days ago
99.98 % uptime
Today
Analyze Operational
90 days ago
99.9 % uptime
Today
Capture ? Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Forecast Operational
90 days ago
100.0 % uptime
Today
Inspect - Accounts Operational
90 days ago
100.0 % uptime
Today
Inspect - Opportunities Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Platform (General) Operational
90 days ago
99.96 % uptime
Today
Revenue Database (RevDB) Operational
90 days ago
100.0 % uptime
Today
Studio Operational
90 days ago
100.0 % uptime
Today
Groove Operational
90 days ago
99.25 % uptime
Today
Groove Dialer ? Operational
90 days ago
99.21 % uptime
Today
Groove webapp Operational
90 days ago
99.29 % uptime
Today
Groove Extension ? Operational
90 days ago
99.29 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.2 % uptime
Today
Groove Scheduler ? Operational
90 days ago
99.04 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Groove is not working as expected
Resolved - This incident has been resolved.
Jun 12, 19:36 UTC
Monitoring - Groove is back to being operational. We're still monitoring Google Cloud https://status.cloud.google.com/ to ensure to ensure all related Groove services are up and running.
Jun 12, 18:56 UTC
Investigating - We're currently experiencing an issue with our third party providers - https://status.firebase.google.com. Some of Groove services are impacted and won't function properly. Our team is actively investigating.
Jun 12, 18:42 UTC
Jun 11, 2025
Groove is not working as expected
Resolved - This incident has been resolved.
Jun 11, 20:17 UTC
Update - The third-party service provider has resolved the underlying incident. Our system remains stable, and all Groove services are operational. Our team continues to monitor system behavior to ensure everything works as expected.
Jun 11, 07:29 UTC
Monitoring - Groove is back to operational stability. Our teams are still continuing to monitor the situation to ensure full stability and will promptly address any potential residual impacts.
Jun 11, 03:20 UTC
Update - The larger issue has been resolved following successful validation of restored services from our third-party provider. Our teams will continue to closely monitor the situation to ensure full stability and will promptly address any potential residual impacts.
https://status.salesforce.com/generalmessages/10001540
Jun 10, 23:14 UTC
Update - Groove services continue to experience availability issues due to stability issues with a third-party service provider. The provider is actively working to resolve the issue. We apologize for the inconvenience and will continue monitoring the situation closely.
Third party's trust site : https://status.salesforce.com/generalmessages/10001540
Jun 10, 21:53 UTC
Update - Groove service availability has been impacted due to stability issues with a third-party service provider. The provider is actively working to resolve the issue. We apologize for the inconvenience and will continue monitoring the situation closely.
Third party's trust site : https://status.salesforce.com/generalmessages/10001540
Jun 10, 19:10 UTC
Update - Our third-party service provider is currently focused on resolving the outage, and we are monitoring their progress continually. Currently no ETA was given on when can we expect services restored. We’ll provide an update as soon as additional information becomes available.
Jun 10, 12:47 UTC
Update - We are actively monitoring our third-party service provider's status as they work to resolve the issue. Further updates will be shared as soon as they are available.
Jun 10, 10:16 UTC
Identified - The root cause has been identified as an incident with our third-party service provider. We are actively monitoring the situation and awaiting their resolution. We will continue to provide updates as they become available.
Jun 10, 08:12 UTC
Investigating - We are currently experiencing a severe outage affecting Groove and Groove Dialer. The issue began approximately one hour ago and is preventing users from logging in or using the services. Our engineering team is actively investigating and working to restore functionality. The probable cause appears to be an issue with a third-party computing service. We will provide further updates as we learn more.
Our engineering team is actively investigating.
Jun 10, 07:54 UTC
Copilot MS Teams recordings experiencing elevated failures
Resolved - We have confirmed the issue with speaker identification in Microsoft Teams call recordings has been fully resolved. All calls are now identifying speakers. A summary of the incident will be posted within the next three US business days.
Jun 11, 18:15 UTC
Update - Our engineering team has made progress in addressing the speaker identification issue. Approximately two-thirds of recorded Microsoft Teams calls now correctly identify speakers.

Investigations are ongoing to improve speaker identification for the remaining calls. Further updates will be shared as more information becomes available or once the issue is fully resolved.
Jun 11, 14:55 UTC
Update - Our engineering team is actively investigating the issue with speaker identification and is working to resolve it. The next update will be shared once more information is available or the issue is resolved.
Jun 11, 02:43 UTC
Monitoring - Video quality issue affecting Microsoft Teams call recordings has been resolved. Recordings are now being captured with expected video quality in Copilot.

Our engineering team is currently focused on addressing an issue with speaker identification, where speakers may not be accurately recognised in recorded meetings.

The next status update will be when speaker identification issue is addressed.
Jun 10, 15:50 UTC
Identified - Our engineering team has identified the issue and implemented a fix. Microsoft Teams calls are now being recorded. However, users may still experience degraded recording quality. We are actively working to restore full recording quality and will share further updates once the improvements have been deployed.

The next update will be provided after the fix has been applied.
Jun 10, 11:18 UTC
Investigating - MS Teams recordings are experiencing higher than expected error rates. Our engineering team is actively investigating.
Jun 10, 09:14 UTC
Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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