On February 13, 2025 02:28 UTC, a code change resulted in a failure to deliver emails. The issue was identified later the same day, and a fix was deployed. All affected emails were reprocessed and successfully delivered. No user data was impacted during this incident.
Posted Feb 18, 2025 - 14:28 UTC
Resolved
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Posted Feb 14, 2025 - 18:27 UTC
Monitoring
Our engineering teams have resolved the issue and we are monitoring the fix as well as resending all missed emails.
Posted Feb 14, 2025 - 16:24 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 14, 2025 - 15:51 UTC
Investigating
Our engineering team is actively investigating.
Posted Feb 14, 2025 - 15:26 UTC
This incident affected: Groove (Groove webapp, Groove Extension).