We have confirmed the issue with speaker identification in Microsoft Teams call recordings has been fully resolved. All calls are now identifying speakers. A summary of the incident will be posted within the next three US business days.
Posted Jun 11, 2025 - 18:15 UTC
Update
Our engineering team has made progress in addressing the speaker identification issue. Approximately two-thirds of recorded Microsoft Teams calls now correctly identify speakers.
Investigations are ongoing to improve speaker identification for the remaining calls. Further updates will be shared as more information becomes available or once the issue is fully resolved.
Posted Jun 11, 2025 - 14:55 UTC
Update
Our engineering team is actively investigating the issue with speaker identification and is working to resolve it. The next update will be shared once more information is available or the issue is resolved.
Posted Jun 11, 2025 - 02:43 UTC
Monitoring
Video quality issue affecting Microsoft Teams call recordings has been resolved. Recordings are now being captured with expected video quality in Copilot.
Our engineering team is currently focused on addressing an issue with speaker identification, where speakers may not be accurately recognised in recorded meetings.
The next status update will be when speaker identification issue is addressed.
Posted Jun 10, 2025 - 15:50 UTC
Identified
Our engineering team has identified the issue and implemented a fix. Microsoft Teams calls are now being recorded. However, users may still experience degraded recording quality. We are actively working to restore full recording quality and will share further updates once the improvements have been deployed.
The next update will be provided after the fix has been applied.
Posted Jun 10, 2025 - 11:18 UTC
Investigating
MS Teams recordings are experiencing higher than expected error rates. Our engineering team is actively investigating.